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How we protect what you share with us

When you open an account at afabola login and fund it through DANA, OVO, GoPay or QRIS, we take your personal information seriously.

Account security verified at loginPayment data encrypted end-to-endYour withdrawal requests processed directly
afabola login How we protect what you share with us
REACH US DIRECTLY

How to contact us about your privacy

Email support Send privacy questions or data-access requests to our support team at [email protected]. We respond within 48 hours on weekdays.
Live chat Open the chat widget in your account lobby during support hours — 09:00 to 21:00 Jakarta time, seven days a week — to ask about how your data is handled.
Account settings Access privacy controls directly: go to Settings > Account Data to download your information, update your contact details, or request data deletion.
HOW WE PROTECT YOU

Data handling, cookies and your security

Encryption in transit

All communication between your device and our servers uses TLS 1.2 or higher. Payment details and login credentials are encrypted before they ever leave your screen.

Password security

Your password is hashed with bcrypt and never stored in readable form. We enforce 8-character minimums with mixed case and numbers to keep brute-force attacks at bay.

Cookie usage

We use session cookies to keep you logged in and functional cookies to remember your lobby filters and language choice. You can disable non-essential cookies in your browser settings.

Data retention

Account data is kept for the lifetime of your membership plus two years after closure for tax and dispute purposes. Temporary play logs are purged after 90 days unless a withdrawal is pending.

Third-party access

We share data only with payment processors, fraud-detection vendors and law enforcement where required by local law. No data brokers or marketing partners have access to your personal details.

Your rights

You can request a copy of your data, correct inaccurate information, or ask us to delete your account. Submit requests via Settings > Account Data or email [email protected].

Frequently asked questions about your data

Your account is marked inactive immediately, but we retain your records for two years to comply with tax law and handle any pending disputes or withdrawals. After two years, we delete your personal details unless local law requires us to keep them longer.

Yes. Go to Settings > Account Data and select 'Download my data'. You'll receive a file within 5 business days containing your registration details, transaction history, login records and any notes from our support team.

Your wallet details are encrypted before transmission to our payment partner and never stored on our main servers in readable form. We use industry-standard tokenisation so only your payment processor can decrypt your account information.

No. We never sell, trade or rent your personal information. We only share data with payment processors and fraud-prevention services necessary to process your deposits and withdrawals safely.

Essential cookies keep you logged in and secure your session. Functional cookies remember your preferences like language and lobby filters. You can control non-essential cookies through your browser settings without losing account access.

Change your password immediately via Settings > Security, then email [email protected] with details. Our team will review login activity on your account within 2 hours and help you identify any unusual withdrawals or access attempts.

We follow practices consistent with data-protection standards where local law permits. For specific compliance questions, contact our legal team at [email protected]. Players in Makassar, Denpasar and across Indonesia have the same privacy protections.